To open a support ticket, please contact us: support@picogear.com

Our support team will investigate your issue.
Please note that the support team is available only on workdays.

Please describe in detail the problem you encountered as well as what you were trying to do.
Make sure to include:

• The settings that you are using (mic / output gain) ;
• The device you are using your PicoMic with ;
• Pictures if needed.

For warranty claims: please include pictures and a proof of purchase.